Today it’s commonplace for an employer’s benefits strategy to include a range of virtual and telehealth services provided by their health plans or point solutions vendors. From video, phone and chat visits with doctors, to at-home health screenings and monitoring, health care is more convenient than ever – and it must be for an employee population that’s come to expect on-demand service in all aspects of life. About 25% of patients used telehealth in 2022, an increase from the 5% who used…

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