Digitally enabled health care is surging in use and availability thanks to the pandemic. As consumers shift into the driver’s seat when it comes to managing their health, so too must health plans and providers shift from delivering care to empowering their members to be more proactive when it comes to their health.

There are a growing number of digital technologies that are advancing this mission. For example, tools such as remote patient monitoring, telehealth, virtual primary care and personal…

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